PLAY

Terms and Conditions

1. General Provisions

1.1. These Terms & Conditions (“Terms”) govern your access to and use of the YesPlay Casino website (“Website”), including account registration, gameplay, promotions, and all related services.

1.2. By creating a Player Account (“Account”), accessing the Website, or using any services, you confirm that you have read, understood, and agreed to be bound by these Terms.

1.3. If you do not agree with these Terms, you must immediately discontinue use of the Website.

1.4. All operational timeframes (bonuses, wagering periods, promotional deadlines) are calculated in Coordinated Universal Time (UTC), unless otherwise stated.

2. Amendments

2.1. YesPlay Casino reserves the right to modify these Terms at any time.

2.2. Updated Terms take effect upon publication on the Website. Continued use of the Website constitutes acceptance of any revisions.

3. Eligibility

3.1. You must be at least 18 years old (or the legal gambling age in your jurisdiction, if higher).

3.2. You are solely responsible for ensuring that online gambling is legal in your country or region.

3.3. The Casino reserves the right to request identity and age verification at any time.

3.4. The use of VPNs, proxies, or other technologies intended to bypass geographic restrictions is strictly prohibited.

4. Player Account

4.1. Only one Account per individual is permitted. Multiple accounts may result in closure and forfeiture of winnings and bonuses.

4.2. Accounts are personal and non-transferable. Sharing login credentials is prohibited.

4.3. You must provide accurate and up-to-date personal information during registration and account use.

4.4. YesPlay Casino reserves the right to conduct Know Your Customer (KYC) and Anti-Money Laundering (AML) checks.

5. Verification & Compliance

5.1. The Casino may request documentation including identification documents, proof of address, payment verification, and source-of-funds evidence.

5.2. Withdrawals may be delayed until verification procedures are completed.

5.3. Failure to provide requested documents within a reasonable timeframe may result in account suspension or closure.

6. Games & Fair Play

6.1. Each game is governed by its own rules, paytable, and RTP information.

6.2. In the event of discrepancies between displayed results and server records, server records shall prevail.

6.3. The Casino reserves the right to void wagers or adjust settlements in cases of technical malfunction, software error, or incorrect configuration.

7. Bonuses & Promotions

7.1. All bonuses and promotions are subject to specific terms and wagering requirements.

7.2. The Casino may limit or exclude players from promotions based on jurisdiction, risk evaluation, or compliance requirements.

7.3. Bonus abuse (including multi-accounting, collusion, arbitrage strategies, or exploitation of system errors) is strictly prohibited.

8. Deposits

8.1. Deposits must be made using payment methods registered in your own name.

8.2. A closed-loop policy may apply, meaning withdrawals may be processed to the original deposit method where possible.

8.3. Deposit limits and available methods vary depending on jurisdiction and payment provider policies.

9. Withdrawals

9.1. All withdrawal requests are subject to security and regulatory checks.

9.2. Processing times depend on verification status and payment method.

9.3. The Casino reserves the right to refuse or delay withdrawals in cases of fraud suspicion, bonus abuse, or regulatory compliance issues.

10. Taxes & Fees

10.1. Players are responsible for any tax obligations applicable to their winnings.

10.2. Third-party financial institutions may apply additional transaction fees.

11. Prohibited Activities

The following activities are strictly prohibited:

  • Fraudulent transactions

  • Multiple account creation

  • Collusion with other players

  • Chargebacks without valid reason

  • Use of stolen payment credentials

  • Exploiting software vulnerabilities

  • Circumventing geographic restrictions

Violation may result in account suspension, closure, and confiscation of funds.

12. Limitation of Liability

12.1. Gambling involves financial risk. YesPlay Casino is not responsible for losses incurred during gameplay.

12.2. The Website is provided “as is” without guarantees of uninterrupted availability.

13. Account Closure

Players may request account closure via the contact form available on the About Us page. Closure may require verification and settlement of pending transactions.

14. Complaints & Disputes

Complaints may be submitted via the contact form on the About Us page. Server records and transaction logs serve as primary evidence in dispute resolution.

15. Governing Law

These Terms are governed by the laws applicable to the Casino’s licensing jurisdiction, subject to mandatory regulatory provisions.