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    Privacy Policy

    1. General Provisions

    YesPlay, acting as a Responsible Party under POPIA, collects data essential for delivering services and managing accounts. Information is gathered directly from you via Yesplay Casino Login or automatically through IP addresses, cookies, and activity analysis on platforms, including Yesplay Casino and mobile applications. This policy outlines the legal framework for data processing, ensuring its use solely for intended purposes.

    2. Collection of Personal Information

    When engaging with the platform, such as participating in Yesplay Casino Games or placing bets through Login YesPlay, you provide data including:
    First and last name;

    • Identity or passport number;
    • Mobile number;
    • Date of birth;
    • Banking details;
    • Source of funds;
    • Residential address;
    • Email address.

    Depending on the services, YesPlay may collect sensitive data, such as biometric information (e.g., facial images), financial details, or credit default history. All calls, correspondence, and transactions conducted via Yesplay My Account are recorded for transparency and security.

    3. Sources of Data

    Data is collected from:

    • Direct submission during Yesplay Register or Yesplay Login;
    • Support services, credit bureaus, and government entities;
    • Partners, contractors, and agents.

    This information enables personalized experiences, offering bonuses and enhancing the functionality of the Yesplay App in South Africa.

    4. Purposes of Data Collection

    Data is processed to:

    • Manage accounts via Yesplay Login in my Account;
    • Personalize content on the website and Yesplay App;
    • Provide access to Yesplay Casino Games and betting;
    • Respond to inquiries and complaints;
    • Conduct market research and deliver bonuses;
    • Combat fraud and money laundering per the Financial Intelligence Centre Act 2001;
    • Fulfill client identification obligations.

    YesPlay may disclose data to protect its rights, comply with court orders, or address suspicious activities.

    5. Sharing Data with Third Parties

    To support platform operations, including Yesplay Casino Login and payment processing, data may be shared with trusted third parties (e.g., software developers or payment providers). YesPlay ensures these partners adhere to strict confidentiality standards.

    6. Cross-Border Data Transfer

    By using Yesplay in South Africa, you consent to data processing in countries with less stringent privacy laws, provided:

    • The recipient ensures adequate data protection;
    • The transfer is necessary for contract performance;
    • It serves your interests, and obtaining consent is impractical.

    7. Data Protection and Storage

    Data is stored on secure cloud servers with passwords and security protocols. Electronic copies are securely transmitted for third-party verification. YesPlay safeguards information against unauthorized access, loss, or alteration, even when stored outside South Africa.

    8. Data Retention Period

    Data is retained as required by law or until legal proceedings are resolved. YesPlay may keep information to address inquiries via Yesplay Login or for investigations.

    9. Your Rights as a Data Subject

    Under POPIA, you may:

    • Withdraw consent for data processing;
    • Request access to data via Yesplay My Account;
    • Correct or delete information, unless retention is legally required;
    • Opt out of marketing communications;
    • Be notified of security breaches.

    Withdrawing consent may limit access to Yesplay Casino Games or the Yesplay App.

    10. Policy Application

    This policy applies to all data provided through Yesplay Login, Yesplay Register, or other channels, past, present, and future.

    11. Limitation of Liability

    YesPlay is not responsible for the privacy policies of third-party websites linked to the platform.

    12. Use of Cookies

    Cookies placed during website visits or Yesplay App usage enable:

    • Access to age-restricted content;
    • Personalization of the Yesplay Casino interface;
    • Fraud prevention.

    Disabling cookies in your browser may restrict functionality, such as placing bets via Login YesPlay, as we aim to enhance user experience, per About Us.

    13. Third-Party Cookies

    YesPlay’s partners may use their own cookies, governed by their privacy policies, over which YesPlay has no control.